Order cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
We accept refunds, returns, and exchanges for items purchased, with the following exceptions: items bought on sale or using a gift card are not eligible for refunds, returns, or exchanges.
To be eligible for a return or exchange, your item must be in the same condition that you received it—unworn, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds can be requested within 14 days of receiving your item.
To start a return, exchange, or refund request, please contact us at info@techterio.com. If your request is approved, we will provide instructions on how and where to send your package.
For any questions, feel free to contact us at info@techterio.com. We’re here to help!