Privacy Policy
Our Commitment to Data Protection and Privacy
Protecting your personal data and privacy is of high importance to Techterio. We are committed to handling your information responsibly, transparently, and in accordance with applicable data protection laws.
Principles
Techterio demonstrates its commitment to privacy and data protection through the following principles:
- We use personal data lawfully, fairly, and transparently.
- We collect only the personal data necessary for legitimate business purposes.
- We retain personal data only for as long as necessary.
- We protect personal data using appropriate technical and organisational security measures.
About This Privacy Policy
This Privacy Policy explains how Techterio collects, uses, processes, and stores personal data relating to our customers and website users.
For the purposes of this policy, a “customer” includes any current, former, or potential customer, website visitor, or individual who interacts with Techterio products or services.
Who Is Responsible for Processing Your Personal Data?
Techterio is responsible for processing personal data covered by this Privacy Policy.
Data Controller:
Techterio
Email: info@techterio.com
Throughout this Privacy Policy, “Techterio”, “we”, “us”, or “our” refers to the data controller listed above.
Where Do We Store Your Data?
Personal data we collect is generally stored within the United Kingdom or the European Economic Area (EEA). In some cases, data may be processed outside these regions where necessary for business operations.
Whenever data is transferred internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
Who Has Access to Your Data?
Your personal data is accessible only to individuals and service providers who require it to perform legitimate business functions.
Where necessary, your data may be shared with:
- Payment providers
- Delivery and logistics partners
- IT and website service providers
- Customer support platforms
- Professional advisers or legal authorities where required by law
All third parties are required to process your data securely and only for agreed purposes.
Legal Basis for Processing
We process personal data only when a lawful basis applies, including:
- Your consent
- Performance of a contract (such as fulfilling an order)
- Compliance with legal obligations
- Our legitimate business interests, provided your rights are not overridden
Where required, we will inform you of the legal basis applicable to specific processing activities.
Your Rights
Under data protection law, you have the following rights:
Right of access
You may request a copy of the personal data we hold about you.
Right to data portability
Where processing is based on consent or contract and carried out automatically, you may request a copy of your data in a transferable format.
Right to rectification
You may request correction of inaccurate or incomplete personal data.
Right to erasure
You may request deletion of your personal data, except where we must retain it for legal or legitimate business purposes, including:
- Ongoing customer service matters
- Unfulfilled or active orders
- Legal or accounting obligations
- Fraud prevention or misuse investigations
Right to object
You may object to processing based on our legitimate interests. We will cease processing unless compelling legal grounds exist.
Right to restriction
You may request restriction of processing where:
- You contest data accuracy
- Processing is unlawful but deletion is not requested
- Data is required for legal claims
- Verification of legitimate interests is pending
How to Exercise Your Rights
If you would like to exercise any of your rights or have questions about how your data is handled, please contact us at:
We will respond to requests in accordance with applicable data protection laws.
Right to Lodge a Complaint
If you believe your personal data has been handled incorrectly, you have the right to make a complaint to the UK data protection authority, the Information Commissioner’s Office (ICO).
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Where significant changes are made, we will take reasonable steps to notify customers where appropriate.